Withdrawal Policy
This policy applies when a student voluntarily requests to withdraw from an enrolled programme of study.
All requests for withdrawal must be accompanied by the completed Request Form for Deferment/Withdrawal/Transfer and supporting documents. KLCII will not accept verbal notice given by the Student.
For student under 18 years of age and / or international student holding Student’s Pass, KLC International Institute will seek parental/guardian’s approval prior to processing the request for the Withdrawal.
For university programmes, withdrawal application is subject to universities’ withdrawal policy.
A withdrawal is defined as:
- Withdrawing from the KLCII course and applying to another institution in Singapore.
- Exceeding the maximum study period allowed for any course without successful completion of all modules.
- Voluntarily withdrawing from the course for any reason
Students are required to make all outstanding payment before withdrawal (inclusive of the supported amount from SDF or SSG/ WSG funding for the affected course/semester if applicable).
Upon approval of withdrawal request, student pass will be cancelled for International Students.
Once the withdrawal has been approved, the student shall be deemed to have withdrawn from the enrolled programme and ceased to be a student of KLC International Institute. The student is required to apply as a new applicant subsequently if he/she wishes to return to study.
It takes approximately 14 working days to process a withdrawal request.
Refund Policy
Students are given a cooling-off period of seven (7) working days after signing the PEI-Student contract. The Student will be refunded the highest percentage (stated in Schedule D) of the fees already paid if the Student submits a written notice of withdrawal to KLCII within the cooling-off period, regardless of whether the Student has started the course or not.
For students who withdraw after the cooling-off period of seven (7) working days and in their first term of study, refund of the 1st instalment of course fees will be subjected to the refund table stated in the Student Contract.
For students who withdraw from the programme from the second term of study onwards, refund of subsequent instalment of course fees paid will be subjected to the refund table stated in the student contract.
Refund for withdrawal shall be processed within seven (7) working days upon receiving the student request.