TGS-2023020506 (Synchronous e-learning)

A conflict is more than merely a disagreement which is a normal part of any healthy relationship. Any two people or group of people can’t be expected to agree on everything, all the time. The significance is not to fear or try to evade conflict but to learn how to resolve it in a healthy manner.

When conflict is mishandled, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between two people or group of people. Whether the conflict happens at home, work, or school, learning these skills can help one resolve differences in a healthy way and build stronger, more rewarding relationships. It is therefore inevitable for all the parties involved to work handin- hand in managing or resolve the conflicts.

Conflict resolution can be defined as the informal or formal process that two or more parties use to find a peaceful solution to their dispute. There can be various causes of conflict that might arise between the centre and the child’s family. The causes as well as conflict resolution strategies will be discussed in the workshop. The participating Educarers will get to be involved in hands on activities like case study and role play to share their ground experiences and strategies together in managing the conflicts effectively.

At the end of this course, participants will be able to:
• Understand and reflect on the definition and causes of conflict
• Share their experience of handling conflict with families
• Identify and reflect on importance of Building Relationships
• Reflect and share strategies on conflict resolution

LON Certification Status: L1 , L2 , EY1 , EY2

Occupational Title: Infant Educator, Senior Infant Educator, Early Years Educator, Senior Early Years Educator, Preschool Educator, Senior Preschool Educator


  • 7.5 Hours

Award of Certificate

ECDA Certificate of Attendance upon successful course completion.

$220.73 (Course Fee) | $139.73 [ECDA Funding (Foreigner)] |  $78.98 (After Singaporean/PR Funding)

*Fees quoted are inclusive of 9% GST
Note: The course fee shown is an estimate only. Course fees payable are subject to revision, funding eligibility and approval. Please contact us for details on course fees.