As the world becomes increasingly digital, companies are focusing on business transformation to remain relevant and competitive. Robotic Process Automation (RPA) uses technology to configure computer software, or use a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. Being non-intrusive in nature, RPA leverages on existing infrastructure without causing disruption to underlying systems.
Companies in preparing employees to function as internal change catalyst within their organisation, build up employee capabilities to execute automation initiatives by leveraging on RPA. This increases employee adoption of low-cost technological innovation for transforming the way manual and repetitive work is done, thereby freeing employees for more value-added work. RPA improves accuracy across organizations and industries, streamlines enterprise operations and reduces costs.