This module is to equip individuals with a set of core skills and emotional intelligence principles to understand and apply self-awareness techniques to manage their own emotions and those of others whom they encounter daily. It will enhance the learners’ professionalism to foster positive relationships in the workplace environment.

  • Explain the concept of Emotional Intelligence in own words
  • Recognise own emotional states, the causes of those emotional states and its effects on performance and interpersonal relationships at the workplace
  • Identify personal strengths and weaknesses and make improve-ments needed to develop Emotional Intelligence
  • Present self with confidence and show flexibility in responding to changes at the workplace
  • Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards
  • Demonstrate initiative and opti-mism in pursuing goals beyond what is required and expected of self
  • Recognise the emotional needs of others, empathise and respond ap-propriately to their needs
  • Manage own emotions and im-pulses to work effectively with others, taking into consideration the different cultures and background of individu-als at the workplace

This course is suitable for front-line workers, staff in operational roles, and individuals who want to learn how to better manage self through applying emotional intelligence in the work environment.

Duration

  • 16 Hours

Award of Certificate

WSQ Statement of Attainment upon successful course completion.

Course Fee
Full course fee (without 7% GST) $290.00
SSG grant* $232.00
Nett course fee $58.00
7% GST on nett course fee $20.30
Total nett course fee payable, including GST $78.30
Additional funding if eligible under Workfare Training Support (WTS)^ $43.50
Total nett course fee payable, including GST, after additional funding from WTS^ $34.80
Additional funding if eligible under Enhanced Training Support for SMEs (ETSS)#   $29.00
nett course fee payable, including GST, after additional funding from ETSS# $49.30
Additional funding if eligible under Mid-career Enhanced Subsidy (MCES)+ $29.00
Total nett course fee payable, including GST, after additional funding from Mid-career Enhanced Subsidy (MCES)+ $49.30
ECDA funding support available for foreign teachers (80%) NO
Total nett course fee payable, including GST, after 80% ECDA funding for foreign teachers NO

All fees stated are inclusive of prevailing GST and are in Singapore dollars.

  • * Course fee funding of 50% is available for Singaporeans/PRs aged 21 years and above.
  • ^ Course fee funding of 95% available for Singaporeans aged 35 years old & above + earning $2,000 & below per month.
  • +Course fee funding of 90% (SkillsFuture MCES) available for Singaporeans aged 40 years & above.
  • # For company-sponsored applicants, Enhanced Training Support for SMEs funding can be applied through www.skillsconnect.gov.sg.
  • For companies that meet the eligibility requirements, absentee payroll capped at $4.50/hr based on classroom hours can be claimed through the SkillsConnect system (www.skillsconnect.gov.sg).
  • For self-fund applicants earning $1,900 & below per month, training allowance** capped at $4.50/hr based on classroom hours can be claimed through NTUC U Portal (www.ntuc.org.sg).
  • All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose from the courses available on the SkillsFuture Credit course directory.

Course fees are subjected to changes without prior notice.

** Terms & Conditions apply